Verified fragrance-free
A published policy, with evidence, checked by us and carrying a date. Renewed annually — a 2026 policy tells you nothing about 2029.
Restaurants, clinics, gyms, hotels, salons, shops. Whether members could actually use them — recorded as access, not as injury.
Most review platforms only know how to record a complaint. That's the wrong shape for this. What matters is whether you could use the place — and for a lot of members, the answer is that they left after ten minutes, or never went in at all.
So the primary thing a report records is the access outcome. Whether you also had a physical reaction is a separate, optional field. Nobody should have to describe a migraine to register that they were turned away.
| Outcome | What it records |
|---|---|
| Went in, stayed | No barrier |
| Went in, left early | Barrier encountered |
| Went in, reacted | Barrier plus a health effect |
| Couldn't go in | Turned back at the door |
| Didn't attempt | Knew it was scented, so didn't try. For a lot of people it's the most common answer. |
Hotels, gyms and retail chains increasingly pump scent through the HVAC system on purpose, as branding. That is a completely different thing from a café where a member of staff wears cologne — it's deliberate, it's building-wide, and you cannot move away from it.
We track it as its own category, because it's the single most useful thing to know before you commit to a hotel room or a gym membership.
A published policy, with evidence, checked by us and carrying a date. Renewed annually — a 2026 policy tells you nothing about 2029.
Scent deliberately diffused, often through the ventilation. Recorded as a fact about how the business operates.
Most places, most of the time. We say so plainly rather than implying anything either way.
A clinic can have an excellent written fragrance-free policy and a waiting room that still defeats you. That gap is real and common, and hiding it behind a badge would make this registry actively dangerous.
A verified policy doesn't suppress member reports. If the reports contradict the policy, you see both.
Every report shows when the visit happened — not when it was filed — and how many members reported what. A single account from 2019 is displayed as exactly that.
We don't compute a score out of them, and we don't publish verdicts about businesses. A report is one member's account of their own visit, which is the only thing any of us can honestly speak to.
Businesses can claim their listing and respond publicly. They don't get to edit a member's account of their own visit — see for businesses.
We know what a lot of people do: take the air freshener off the wall and bin it. The impulse is understandable — you want the exposure to have some consequence.
Please don't. It's someone else's property, it puts you at risk, and it changes nothing after you leave. Photograph it and file a report instead: that compounds across members and locations in a way that removing one device doesn't.
There's also a printable card you can hand to staff, and — for chains — a way to reach the people who actually set the policy. See your rights.