What to do after a bad visit
How to tell a business in a way that actually lands, how to reach head office when a branch can't help, and why documenting beats unplugging the diffuser.
Consumers
Fragrance allergy, asthma, scent-triggered migraine, multiple chemical sensitivity (MCS) — or you're buying and planning for someone who has one.
Two more things worth knowing.
Why there are no star ratings
Product findings are boolean tests against the published ingredient list, each citing the ingredient that triggered it. Where a label can't tell us something, we say so.